Returns & Exchanges
At Dixxon Flannel, we stand behind the quality of our gear and want to ensure you are 100% satisfied with your purchase. We offer a 30-day window for returns and exchanges on all unwashed, unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label; a small return shipping fee will be deducted from your refund unless opting for store credit.
- 3.Pack and Ship
Securely pack your items in their original packaging if possible, attach the shipping label, and drop the package off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.
